Contact

📧 Email: mamoonmehmood@aurabymamoon.com

📱 WhatsApp: +92 313 8566074  

🕒 24/7 Customer Support Available

About us

"Aura by Mamoon" isn’t just a perfume store — it’s an experience inspired by elegance, identity, and timeless tradition.


Born from a love for fine fragrances and the richness of Arabian scent culture, Aura by Mamoon offers a premium range of alcohol-free, oil-based roller perfumes designed for the modern lifestyle.


We believe perfume isn’t just about smell — it’s about presence. Your aura. Your energy. Your story. That’s why our perfumes are handpicked with care to bring you long-lasting, skin-safe fragrances that define who you are without saying a word.



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🌿 Why We Exist


In a world of fast fashion and synthetic sprays, we wanted to create something:


Gentle on the skin


Luxurious, yet affordable


Elegant, but easy to carry


Meaningful, not mass-made



So we sourced scents inspired by Arabian traditions, packed them in sleek 10ml travel-friendly rollers, and made them available to everyone, everywhere — without alcohol, without compromise.



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💫 What Makes Us Different?


✔ 100% alcohol-free formula

✔ Long-lasting, rich oil scents

✔ Travel-ready 10ml roller bottles

✔ Thoughtfully curated best-sellers like Bubble Gum, Bright Crystal & Vanilla

✔ Worldwide shipping with trusted fulfillment partners



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👤 Who We’re For


Whether you're bold, soft, romantic, or playful — there's a scent in our collection that’s made just for you.

From students to professionals, travelers to fragrance lovers, Aura by Mamoon brings confidence in every drop.



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💬 A Message from Mamoon (Founder)


> “Perfume is more than fragrance — it’s your aura. It’s the invisible signature that speaks when you don’t. Aura by Mamoon is my way of helping you wear your confidence, culture, and elegance every day.”





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📦 Ready to find your scent?

Explore our best-sellers or connect with us for personal recommendations.

 We’re here to make your perfume journey unforgettable.


FAQs

 


❓1. What kind of perfumes do you sell?


We specialize in oil-based, alcohol-free perfume rollers. These are inspired by Arabian scents and formulated to last long while being gentle on the skin.



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❓2. Are these perfumes suitable for sensitive skin?


Yes! All our perfumes are 100% alcohol-free and made from skin-safe fragrance oils. They're suitable for most skin types.



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❓3. How long do the fragrances last?


Our perfumes are oil-based, meaning they last longer than alcohol-based sprays. You can expect 6–12 hours of fragrance, depending on skin type and scent.



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❓4. How big is each bottle?


Each roller bottle contains 10ml of concentrated perfume oil — perfect for daily use and travel-friendly.



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❓5. Can I choose different scents?


Absolutely! You can choose from popular scents like Coconut Vanilla, Bubble Gum, Bright Crystal, Midnight Rose, and more. Each scent is listed individually in our shop.



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❓6. Do you offer bundles or discounts?


Yes! We often run promotions like:


Buy 2, Get 10% Off


Free Shipping on Orders Over PKR 3,000



Check our homepage or subscribe to our newsletter for updates.



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❓7. How long does delivery take?


Pakistan orders: 3–5 working days


International orders: 7–15 working days (depending on location)




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❓8. Do you ship internationally?


Yes, we ship worldwide! Our oil-based perfumes are non-flammable and safe for international shipping.



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❓9. What if I receive a damaged or wrong item?


Please contact us within 48 hours of receiving your package. We’ll resolve it through replacement or refund, depending on the case.



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Return and Refund policy



At Aura by Mamoon, we care about your satisfaction. If you're not happy with your order, we’re here to help.



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📦 Returns


You can return your product within 7 days of receiving it.


The product must be new, unused, and unopened.


Return shipping cost is paid by the customer (unless the item is damaged or incorrect).




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🚫 What You Can’t Return


Opened or used perfume bottles


Items returned after 7 days


Special offers or bundles




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💰 Refunds


After we receive and check your returned item, we’ll notify you.


If your return is approved, we’ll refund your money within 7 working days to your original payment method.




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🔁 Exchanges


We replace items only if they are damaged, defective, or incorrect.


You must contact us within 48 hours of receiving your item.




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📞 How to Contact Us


If you want to return or exchange something, please contact us with your order number and a clear photo of the item.


Email: mamoonmehmood@aurabymamoon.com


WhatsApp: +92 313 8566074



We’re here to make your shopping experience easy and fair!

Prepaid policy

📄 Pre-Order & Prepaid Policy

Thank you for shopping at Aura by Mamoon!
We operate on a Made-to-Order & Prepaid basis to ensure freshness and authenticity of every product.


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🛍️ Pre-Order Products

All items listed on our store are either:

Freshly packed upon order

Or shipped directly from our trusted suppliers


Because of this, we do not offer immediate dispatch. Typical delivery times are:

Pakistan: 3–7 working days

International: 7–14 working days

 

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💳 Prepaid Orders Only

We currently do not offer Cash on Delivery (COD). All payments must be made in advance via:

Debit/Credit Card

Bank Transfer

Easypaisa / JazzCash (in Pakistan)

PayPal / Payoneer (for international customers)

 

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❗ Why Prepaid?

This helps us:

Minimize fake orders

Deliver fresher, more secure products

Keep operations fast & reliable

 

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📦 Need Help?

If you have any questions about your order, feel free to contact us on WhatsApp: 03138566074


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✅ Thank you for supporting small businesses and trusting Aura by Mamoon!